From the appropriate Login screen, click on the Forgot Username? or Forgot Password? hyperlink for help. The information will be e-mailed to you. Note that both your Username and Password are CASE-sensitive.
First of all, please check that the e-mail address in your profile or Ad is correct. If you are using an Autoresponder or a Spam-Filter, please click here for more information.
We cannot do so as we place high importance on the privacy of our Users. You may view our for more details. To contact a User who has posted an Ad, you have to click on the Reply to Ad hyperlink at the bottom of the Ad. He/she will receive a notification e-mail and will subsequently respond to you.
Try writing again to the other User. To show your sincerity it is best to avoid one-liner messages. Courtesy also helps. However, even the best message does not guarantee a reply. There are usually a few reasons for this:
Please check that you have logged in with the correct Username, as you may have registered for multiple accounts on our system. The correct Username is always sent with the notification e-mail. Our Messenger stores all messages for 30 days, after which they are automatically purged. Otherwise, you should be able to see them in your Inbox.
When another User replies to your Ad, you will automatically receive a notification e-mail. You can respond to the reply by using the hyperlink provided in the e-mail. Do NOT reply directly to this e-mail else your response will not reach the intended party. This is because the sender and return-address of the notification e-mail is an automation system.
If you do come across something suspicious, please alert us immediately by clicking on the Alert Support Team hyperlink found on the left panel of every Reply or Ad. Phoenix Adpost takes a tough stance against any abuse of our service. to read about online scams and how to avoid them.
You may post any number of Ads as long as they are relevant to the categories that you are posting in, and that they are not repeated Ads.
No, it is our policy not to modify any Ad content on behalf of our Users. This is to maintain Users' accountability for Ad content.
Yes, we do provide an Auto-Notify feature to achieve this. Click here to get help on setting up your Auto-Notify Agent.
As long as your Ad is still running, it will continue to attract replies. If you do not wish to receive any more replies, please delete your Ad. If you do not wish to receive any more auto-notifications, please delete your Auto-Notify agent. Notification emails sent from our system contain easy instructions to unsubscribe.
Please to notify us to delete your account. You will at any time be able sign-up for our services again.
Yes, we have an online Help section. Click here to access our Help Topics.
Please do NOT reply to the notification e-mails. Your response will not reach us, because the sender and return-address of the notification e-mails is an automation system.
We have a dedicated support center for all queries. Please
to contact us if you have any queries that are still not answered.